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Jents Academy
Integrations 3 min read

Salesforce

Connect Salesforce to measure the outcomes your agents drive, opportunities won, leads created, cases closed, in dollars.

What you can measure

  • Count / sum / average / min / max on any object (Opportunity, Lead, Case, Account… plus custom objects), computed server-side with SOQL.
  • Slice by any filterable field including custom fields, with operators (is / is-any-of / greater-than / contains…).
  • Window by any date field (created, close date…).

Good things to measure: closed-won amount, opportunities created, average deal size, cases resolved.

Connect it

In Salesforce, nothing to set up. You authorize read-only access in the next step.

In Jents, Settings → IntegrationsSalesforceConnect → authorize. Jents requests API + refresh-token scopes and stores an encrypted token; your instance URL is resolved automatically.

What Jents reads

A single SOQL aggregate per read, COUNT(), SUM(), AVG(), MIN() or MAX() over a window, returning one number. Never record fields or contents.

Specs

SpecDetail
AuthOAuth (api + refresh_token)
APISalesforce REST + SOQL (v59.0)
AccessRead-only, scoped to aggregates
ReadsOne server-side SOQL aggregate per metric
RefreshDaily, plus on-demand

Privacy & security

Read-only, aggregate-only, numbers, never names or record content. Every read goes through one audited, aggregate-only path and lands in your audit log. Credentials are encrypted at rest, we never train on or share your data, and you can disconnect anytime, see Privacy and Trust.

Helpful links

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